Bid Day FAQs

WE APPRECIATE YOU! We are here to help you make this a great celebration for your family so please reach out to our team if you have any questions! We have been doing Texas Tech Bid Day gift packs since the ’80s and have been in the Greek business since1961! We have been working hard all summer to make this year’s Bid Day the best one yet and we can’t wait to celebrate with you!

Q. What if I ordered a bid day pack and my daughter decides not to join a sorority? Can I get a refund?

A. Yes, you can. We can also switch your order to a “Welcome to Tech” gift pack, so she still gets a gift or we can give her a gift certificate for our store. We have lots of great merchandise that is not sorority or Tech even! If you still prefer a refund at that time, we will certainly do that for you. ** Refunds take at least a few days to show up in your bank account during such a busy time so we appreciate your patience in those cases.

Q. How does this pre-order thing work?… I don’t know what sorority yet!

A. No one does… it’s ok! Once you have pre-ordered all you have to do is send us an email on Bid Day- (August 23rd) once your daughter has her official bid and we will take it from there! The email to use is: bidday@paddletramps.com *We need to hear from you to fill your order!* Panhellenic does not provide us with an official list so we rely on you! **Please note that we are not able to fill any orders until official bids are given out from TTU Panhellenic on Bid Day.

Q. Why should I pre-order?

A. The earlier the better! This is the best way to get what you want! Pre-orders are given priority on Bid Day when we pull orders. We do occasionally run out of items and we operate on a first come first serve basis when pulling orders. It also makes the entire process run smoother for you and for us since Bid Day is such a busy time for everyone!

Q. So you so you can't deliver on campus… how does she get her package?

A. We offer an in-store Pick Up Party beginning on Sunday, August 24th! She will get a text message when her package is ready and she can come to Paddle Tramps to pick up her gifts when she is notified. Our store is easily walk-able from all on-campus residence halls and some off-campus residences as well.

Q. What if I choose to have the gift shipped?

A. You can certainly have the gift shipped to your recipient. Packages will begin shipping out Wednesday, August 23rd after Bid Day and will likely arrive to the recipient later in the week.

Q. What happens if you run out of an item?

A. We do our best to have enough but we do sell out sometimes! If we run out of an item you ordered we will put a gift certificate in your package for an equal amount and she can use it for anything in the store. We are happy to exchange clothing sizes or items for store credit as long as it has not been used or worn.

Q. I chose shipping… when will my order ship?

A. For Texas Tech Bid Day, orders will begin shipping on Monday, August 25th. If you are shipping to another school, please call us and let us know and we can ship your order asap!